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• 19:31, 15 August 2022 BrittnyBirmingha talk contribs created page Find Alternatives It Lessons From The Oscars (Created page with "Service Alternatives, Inc. is a non-profit devoted to encouraging proactive communication and Inside Out Change continues to develop the field of de-escalation. Service Alternatives, Inc. was established by Fran Einterz in 1983 to address the problem of vendor/customer conflict. Einterz was a consultant in management. recognized that vendors were engaging with customers in antagonistic relationships and was looking for a solution.<br><br>Workshop on Right Response<br><br...")