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• 16:50, 15 August 2022 FabianBenoit9 talk contribs created page How To Find Alternatives With Minimum Effort And Still Leave People Amazed (Created page with "The work of Service Alternatives, Inc. A non-profit organization dedicated to creating a culture of proactive communication and Inside-Out CHANGE, continues to develop the field of de-escalation. It was founded in 1983 by Fran Einterz, Service Alternatives was formed as a response to the increasing tension in vendor/customer relationships. Einterz as a management consultant observed that vendors were engaging in antagonistic relationship with customers, and sought to fin...")